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  • Profile picture of Guru

Open Jam

Public Group active 1 week, 3 days ago ago

Stand up and post off topic here

Can’t sign in? (11 posts)

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  • Profile picture of Guru Guru said 3 months, 2 weeks ago ago:

    Lately I’ve had some people contacting me about that they can’t sign in anymore.

    I don’t know why this has happened and obviously, if you are reading this and can’t log in, you can’t reply!

    I’m trying to get to the bottom of what this bug is, so far I’ve focused on solving the problem, which has meant to actually delete the account, then sign up again.

    This is obviously not good, especially if you have been active in the community since all your posts will disappear…

    So if you’ve found this post via search and have this problem, please contact me via the “Contact Us” tab above and let me know.

    Cheers

    -Dan

  • Profile picture of Guru Guru said 3 months ago ago:

    I think this problem is connected with my ban from microsoft, if you signed up with a hotmail email you won’t get any replies from me, Bill Gates goes between us!

    So if you wanna retrieve password or sign up for example this gets in the way, who knows who else have blocked me…

  • Profile picture of Guru Guru said 2 months, 3 weeks ago ago:

    Think all this has been sorted now, it was spam issue, I’ve updated the site and switched my email server so hotmail is now all good.

    Should you have any problems, please use the contact form and I will get on any potential issues.

  • Profile picture of nal nal said 2 months, 2 weeks ago ago:

    Guys, I’m ok for signing in, but is anyone else having a problem adding anew topic over the last 48hours?

    Obviously I can reply to an existing post, but something weird is going on.

    I also can’t see from the home page the most recent forum links (you know the one that is usually bottom right).

    Help pretty please :-) .
    N

  • Profile picture of Guru Guru said 2 months, 2 weeks ago ago:

    I can post a topic, but perhaps this is because I’m admin, we changed the group rule so only admins can post groups, perhaps there’s a connection.

    Do you get an error response or is it just blank?

    The forum topics and active members had to be taken out, slowed the site down too much.

    To see what has just happened use activity (click on Spytunes Community) or group forums (tab off Spytunes Community)

  • Profile picture of Guru Guru said 2 months, 2 weeks ago ago:

    I just tried a new topic from Sam’s profile, she’s not an admin and it worked, not sure what to do, anyone else has this problem?

    Nal, any more details?

  • Profile picture of nal nal said 2 months, 2 weeks ago ago:

    Hmm. I’m still getting this strange behaviour.

    Tell you what, I’ll see if I can do either a snapshot of it or a quick video.

    I’ve still got the same problems.

    I use a mac with Safari. I’ll try it on Firefox in a sec.

  • Profile picture of nal nal said 2 months, 2 weeks ago ago:

    Have made the video, will send to your email as I can’t upload a .mp4.

  • Profile picture of Guru Guru said 2 months, 2 weeks ago ago:

    Got it, combination of problems here really.

    The button in group forums that say add new topic shouldn’t be there since in order to add a topic, you first have to pick a group to do it in. Think this is an update bug.

    The function of this community landing page is to see the latest topics from all open forums (TAB only appears if you are a member).

    Gonna try to remove that button, hopefully this week, I’ve told developer.

    So how to post?

    Go to a group, click on forum, scroll down.

    About the latest activity stuff in footer,

    All this stuff has been removed.

  • Profile picture of Guru Guru said 2 months, 2 weeks ago ago:

    Btw,

    on your video there’s a yellow blob under your sign in in the top left hand bar, is that always there for you?

  • Profile picture of nal nal said 2 months, 2 weeks ago ago:

    You mean the “TAB
    the file upload works, join the new group TAB to exchange and comment on guitar charts in TAB format!” message?

    Yep, sure is.